Privacy & Cookies Policy

Effective Date: 24 October 2025

This Privacy & Cookies Policy explains how Annel Ltd (“we”, “us”, “our”) collects, uses, and protects personal data and cookies of visitors to our website and services. We handle all personal information transparently and securely in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Annel Ltd
London, United Kingdom
📧 team@annelltd.com
📞 +44 (0)20 8050 1234
🌐 https://annelltd.com

2. Personal Data We Collect

Contact information – name, email, phone number, company (if provided);
Communication data – messages sent via forms or email;
Technical data – IP address, browser type, OS and usage details;
Marketing preferences – your choices about receiving updates.

3. How We Use Your Data

To respond to enquiries and provide quotes via our forms;
To communicate about projects and services;
To send marketing communications (if consent is given);
To improve our website and services through analytics;
To comply with legal requirements.

Lawful basis: consent (Art. 6(1)(a)), contract performance (6(1)(b)), and legitimate interest (6(1)(f)).

4. Data Retention

We keep data only as long as necessary for the purposes above or as required by law. After that it is securely deleted or anonymised.

5. Data Sharing

We may share data with trusted providers (e.g., IT support, email and analytics services). All third parties are bound by confidentiality and data protection obligations. If data is transferred outside the UK or EEA, adequate safeguards (e.g. Standard Contractual Clauses) are applied.

6. Your Rights

Access your data and receive a copy;
Rectify inaccuracies;
Request erasure (“right to be forgotten”);
Restrict or object to processing;
Data portability;
Withdraw consent at any time.

To exercise rights, email team@annelltd.com. Complaints may be lodged with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyse traffic, and improve performance. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: needed for core functions such as navigation and forms.
Analytics cookies (Google Analytics 4): help us understand how visitors use our site to improve content and user experience.
Functional cookies: remember your preferences (e.g., language settings).

Google Analytics is provided by Google LLC and may transfer data outside the UK or EEA. Google complies with UK data-protection requirements. Learn more here: https://policies.google.com/technologies/partner-sites.

You can manage cookies by adjusting browser settings or through our cookie banner. Rejecting non-essential cookies will disable Google Analytics.

You can also opt out via Google’s tool: https://tools.google.com/dlpage/gaoptout.

8. Data Security

We apply appropriate technical and organisational measures to protect data from unauthorised access, loss or misuse. All transmissions are secured via SSL/TLS encryption.

9. Policy Updates

We may update this Privacy & Cookies Policy from time to time. Changes will be posted here with a new effective date. We recommend checking this page periodically.

10. Contact Us

Annel Ltd
London, United Kingdom
📧 team@annelltd.com
📞 +44 (0)20 8050 1234
🌐 https://annelltd.com